Track your order

Enter your order number and the email you used. Your order number starts with # and is in your confirmation email. Have an account? Log in to see all your orders.

When will it arrive?

US orders arrive in 5–10 business days. Orders outside the US arrive in 10–20 business days.

Ships to	Delivery
US	Ships in 1–2 business days, arrives in 5–10 business days
Outside the US	Arrives in 10–20 business days

Large orders can ship in more than one package. Each package has its own tracking number.

Order FAQs

When will my order ship?

US orders ship in 1–2 business days and arrive in 5–10 business days. Orders outside the US arrive in 10–20 business days. Your order page shows a ships-by date.

Why does my tracking say "order not found" or show no movement?

Don't worry, that's normal at first. Tracking usually starts 24–72 hours after the label is made. In the US, we use USPS, and sometimes UniUni for the last part of the way. Overseas orders travel with YunExpress or JD Worldwide. If it hasn't moved in 5 or more business days, contact us.

Why is my order coming from overseas?

We have two warehouses: one in the US and one overseas. Some items ship from our overseas warehouse. You’ll get a tracking link by email when your order ships.

I only got part of my order.

Big orders can ship in more than one package. Each one has its own tracking number. Is a package still missing 5 business days after the first one came? Contact us with your order number.

Can I change my address or cancel?

Yes, if it hasn't shipped yet. Email us and we'll cancel it for a full refund. To change your address, email support@nolaninterior.com within 24 hours of ordering. Include your order number and the new address.

My parcel says delivered but I can't find it.

Sorry, that's stressful. Check around your home and ask your neighbors. Then give it 24–48 hours, since carriers sometimes scan a parcel early. Still missing? Contact us. We'll reship a lost parcel for free if you tell us within 45 days of ordering.