Refund policy

Returns & Exchanges

Most of our products can be returned or exchanged within 30 days of delivery.  Exchanges for a different size or color in the same product line are always free. Returns are subject to a $9.95 return fee. Return shipping is free if “Pay Now To Unlock Free Returns” was selected at checkout.

U.S. orders

• Items must be unused, in original condition, and purchased from nolaninterior.com within 30 days. FurAway sheets & bundles are not eligible for exchanges.
• We provide a prepaid, digital USPS return label for approved returns and exchanges. Use only our label, as outside labels are not reimbursed. Some USPS locations accept QR codes instead of printed labels.
• Keep your USPS drop-off receipt. If your package is lost but you have proof of drop-off, we’ll honor the return or exchange.
• Returns from APO/FPO addresses may require a different return address.
• If your order included a free promotional item, you don’t have to return it.

International orders
At this time, we’re only able to offer return services to customers within the United States. If you’re experiencing an issue with your order, email support@nolaninterior.com and our team will help.

Non-returnable items
Last Chance items, Swatches, Tote Bag, Pet Hair Remover, replacements and free gifts.

Refunds
Once we receive your return, please allow 5–10 business days for inspection. After assessment, your refund will be processed and you’ll receive an email confirmation. The credit will be issued to your original payment method within 10 business days. Unsellable items will not be refunded.

Please note

• Original shipping costs and any additional return costs are non-refundable.
• We do not accept returns on items purchased outside of nolaninterior.com.
• We do not offer price matching with competitors, dealers or promotional discounts.

Questions? Email support@nolaninterior.com